RETURN & EXCHANGE POLICY
Return is applicable only if the product is damaged supported with images of the damaged item. Please write to firstname.lastname@example.org for returns with your order id and images of the damaged item. Items can be returned within 30 days from the order date.
Once a product is accepted for return, refund is initiated within 5-7 days. Please note that shipping charges are not refundable.
We do not provide exchange services as our items sell out very fast.
we require an unboxing video with no cuts and editing of the package opening. The video should include the opening of the mailing envelope to the defect being showcased clearly.
Where is my package?
After your order has been shipped you will receive a shipping confirmation email with your tracking number. Please note that we cannot provide you with any additional information than what your tracking shows.